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CSM Distinguishing Characteristics


CSM Action

Action is CSM’s credo.  At a time in which organizations see problems in all their complexity, CSM believes that tremendous progress against these difficulties can be made with simple straightforward initiatives.  As such, CSM's work with organizations generally results in strategies with high impact 30-day objectives, better designed to:

  • demonstrate the seriousness with which the organization views the plan;
     

  • reinforce credibility to the workforce that implementation has begun;
     

  • achieve initial impact not otherwise attainable;
     

  • move the project from a planning setting to an operational setting where action can be assessed, lessons learned, and prerogatives charted. 

Over the past two decades, CSM has included pilot projects as near term implementation objectives in a large number of its strategies, most of which have met with extraordinary success.  The most noteworthy example has been the information sharing project supported by the Naval Criminal Investigative Service (NCIS) and the United States Attorney's office.  In an effort to show immediate progress against potential terrorist threats to Navy installations, a $50 thousand proof-of-concept pilot project in Seattle became a $75 million project within just three years (the Law Enforcement Information Exchange).  Currently, CSM is involved in pilot projects within the FBI and in the Counterintelligence community, each of which were action oriented efforts that showed progress in complex areas. 

© Center for Strategic Management 2008