CSM has been on the cutting edge of multi-jurisdictional law enforcement information sharing programs and policies since 1998.  Under CSM’s direction, nearly all of the technology and policy hurdles of information sharing have been overcome.  The result has been to dramatically change and improve the law enforcement information sharing environment in several major metropolitan areas.  

CSM’s approach to information sharing, which drove programs like the FBI Gateway Information Sharing Initiative and NCIS’s Law Enforcement Information Exchange (LInX), puts technology in its proper place as an enabler instead of a solution.  CSM's approach focuses on ensuring the requirements of the operational user are met rather than creating a technology-driven system that can not fulfill the needs of its users.

With our personnel who have extensive law enforcement backgrounds and technical experience, CSM acts as the bridge between operational users and the technologists to ensure that the needs articulated by the operational users are effectively fulfilled by the technologists.  CSM sees that technology does not become the proverbial tail wagging the dog.

In addition to this pivotal role, CSM services for law enforcement technology include:

• providing full technological “turn key” solutions through our corporate partnerships;

• assisting in the development of statements of work for solicitations;

• assembling grant packages for the funding and development of new information sharing programs; and

• working with communities of agencies for larger projects.

As part of CSM's technical development assistance, the administrative development of non–technical applications and supporting administrative frameworks for successful information sharing programs can also be provided.  CSM developed the full governance and management support program for the NCIS LInX Program.  CSM subject matter experts can work with law enforcement communities to develop applications and solutions that meet the needs of the operational users and obtain positive tangible results for the community’s investment.

CSM does not build hardware, but can facilitate its procurement through technical industry partners and internal resources.